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What are personal data?

Personal data within the meaning of the Federal Data Protection Act (BDSG) are individual details about personal and factual circumstances of a specific or identifiable natural person. In addition to your name, address, date of birth and bank details, this also includes the data of your order. According to the BDSG and other data protection regulations, all of this data is subject to special protection, which we ensure through technical and organizational measures.

Collection, processing and use of personal data

If you only look around our website, we do not need any personal data from you. Only the so-called IP address is recorded and saved by our server. We evaluate this data exclusively for statistical purposes and not traceable to you in order to further improve our website for you. We only collect your personal data when you place an order. We will process and use all personal data exclusively to process the orders you have placed and in the context of customer loyalty.

Passing on your personal data to third parties

In principle, we do not pass your personal data on to third parties. An exception only applies where this is necessary in the context of the contractual relationship with you and the processing of your order (e.g. when shipping the goods or processing the payment). When opening a customer account, we will obtain a one-time credit report. Of course, we also treat this data confidentially and in accordance with the provisions of the Federal Data Protection Act.

Personal data security

We use secure technology: Our security server software encrypts all of your personal data such as credit card number, name and address. This information cannot be read by unauthorized persons when it is transmitted on the Internet. During encryption, the characters you enter are converted into a code that can be securely transmitted over the Internet.

Right to information and correction regarding stored personal data

According to § 34 BDGS you have the right to information about your data stored by us and according to § 35 BDSG the right to correct incorrect data or to delete / block inadmissibly stored data.

If you have any questions, suggestions or complaints regarding the processing of your personal data, you can contact our team at any time.

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